Metahuman VPN - A Non-Profit

We've received several reports of downtime for our New York endpoint through the day. After much troubleshooting, we've decided to rebuild it. As such, new certificates and profiles will be needed. We'll be starting maintenance tonight at 8PM(20:00) PDT

March 22nd, 09:26 PDT

March 15th, 2020

Site, Security and Billing platform upgrades

Complete

Ran into a couple snags, but we're all set! Thanks for your patience and understanding, Everyone!

March 16th, 02:39 PST

In Progress

Upgrades started, please see chat support if you need any assistance! <3

March 15th, 22:04 PST

Announce

We're going to be pushing some security, website and billing platform updates tonight at 10PM PST. There will be no service interruptions, but payment and tickets will be delayed for the duration. We've pushed invoices due out another 24 hours. You will receive an e-mail (if registered) with finer details on the upgrades. Thanks!

March 15th, 9:14 PST

March 7th, 2020

Moving Mail Server

Complete

All set! Took a tad longer than we anticipated, but new server is MUCH better. Thanks for your patience, all!

March 7th, 18:09 PST

In Progress

In Progress. ETA: 5PM

March 7th, 11:02 PST

Announcement

We are moving our mail server today! We're splitting it from our main one for a couple reasons: Security and Management. We expect our mail to be down from 11AM to 5PM as we make the move. This will affect support tickets and delivery of notices for your services. For those who have an invoice due today, we have extended the due date until tomorrow at the same time. Apologies for any inconveniences! <3

March 7th, 09:44 PST

Feb. 24th, 2020

Authentication Troubles

Announce/Fixed

We received reports that some users were not able to authenticate into several nodes this morning. We have isolated and repaired the issue.

Feb. 24th, 12:18 PST

Feb. 14th, 2020

London Node Authentication Issues

Announce/Fixed

We received reports that our London endpoints were not authenticating users. We found the issue and resolved it within 15 minutes. BOOM! <3

Feb. 14th, 11:31 PST

Feb. 12th, 2020

New Singapore Node!

Announce

Say hello to our first Singapore node! Nab those profiles in the Client Portal!

Feb. 12th, 10:53 PST

Feb. 3rd, 2020

Hillsboro Nodes moved

Announce

We moved our Hillsboro nodes to a different DC and subnet. The one provided by OVH has had incorrect ARIN/RIPE location information for NEARLY A FREAKING YEAR and was all over the place! New ones are with Wis Hosting, who has an unaffected subnet in Hillsboro, Oregon.

Feb. 3, 15:17 PST

Jan. 31st, 2020

Wireguard Beta

Update

Hello, everyone! We've been a bit quiet about the WG Beta, Sorry! :( We've been super busy and working on it EVERY DAY.
The delay is mainly due to testing different ways to prevent anyone from seeing the routed and origin IP and we're running into troubles NOT crippling error-logging and efficiently routing connections. Again, without any of it being visible to anyone involved. We'll make sure to do better at keeping everyone informed of the status.
At this time, we do not have an ETA for new enrollments, YET.

Feb. 18, 02:17 PST

Announce

The Wireguard beta is LIVE on select nodes! Please contact support via chat or open a ticket with your request. Please read our article here for a little more information on the Wireguard protocol and it's current 'not-intended-for-commercial-use' status.

Jan. 31, 08:10 PST

Jan. 25th, 2020

DNS Service rolling restarts

Complete

Woohoo! All nodes are recursive DNS providers and your queries are now ultra secure! Each node also syncs their database with one another to provide fast, reliable and consistent lookups no matter which endpoint you are connected to! Average 91ms for a lookup as well. ⚡️

Jan. 31, 21:13 PST

Nearly There!

70% Complete! We ran into a couple routing issues that have been resolved. We'll be restarting DNS on the remaining nodes during idle over the next couple days.
Jan. 27, 18:40 PST

Announce - DNS Deployment
Start Time: Jan. 26 2020 22:00:00 PST
End Time: Jan. 26 2020 21:30:00 PST

We'll be performing rolling restarts of each node's DNS services starting at 10PM tonight. You *MIGHT* see a momentary lapse in DNS resolution (some sites may not be found temporarily) while each is restarted.
Why? When connected to Metahuman, your DNS queries are encrypted from your computer to our VPN nodes in the tunnel, but not in transit when the node reaches out to Cloudflare to translate the URL into an IP. (Don't worry, no queries are logged or tied to your IP in between) This will enable each node to encrypt the DNS connection and query between it and Cloudflare! It will also speed up DNS queries from frequently visited sites as each node will be a recursive DNS service and stay synced with each other. Ultimate security! 🤘
Jan. 23, 11:04 PST

Company

Moar Metahuman

Legal Stuff