DC partner techs have resolved the issue. Scheduling maintenance for a permanent fix on the 29th.March 26th, 00:11 PDT
Our heartbeat monitor has alerted us to some network downtime on our Tokyo #1 endpoint. *MAGNUM PI THEME PLAYSMarch 25th, 11:19 PDT
All set with New York! New profile is available and we also dropped new endpoint in Latham, NY.March 22nd, 23:14 PDT
Upgrades started, please see chat support if you need any assistance! <3March 22nd, 22:04 PDT
We've received several reports of downtime for our New York endpoint through the day. After much troubleshooting, we've decided to rebuild it. As such, new certificates and profiles will be needed. We'll be starting maintenance tonight at 8PM(20:00) PDTMarch 22nd, 09:26 PDT
Ran into a couple snags, but we're all set! Thanks for your patience and understanding, Everyone!March 16th, 02:39 PST
Upgrades started, please see chat support if you need any assistance! <3March 15th, 22:04 PST
We're going to be pushing some security, website and billing platform updates tonight at 10PM PST. There will be no service interruptions, but payment and tickets will be delayed for the duration. We've pushed invoices due out another 24 hours. You will receive an e-mail (if registered) with finer details on the upgrades. Thanks!March 15th, 9:14 PST
All set! Took a tad longer than we anticipated, but new server is MUCH better. Thanks for your patience, all!March 7th, 18:09 PST
In Progress. ETA: 5PMMarch 7th, 11:02 PST
We are moving our mail server today! We're splitting it from our main one for a couple reasons: Security and Management. We expect our mail to be down from 11AM to 5PM as we make the move. This will affect support tickets and delivery of notices for your services. For those who have an invoice due today, we have extended the due date until tomorrow at the same time. Apologies for any inconveniences! <3March 7th, 09:44 PST
We received reports that some users were not able to authenticate into several nodes this morning. We have isolated and repaired the issue.
We received reports that our London endpoints were not authenticating users. We found the issue and resolved it within 15 minutes. BOOM! <3
Say hello to our first Singapore node! Nab those profiles in the Client Portal!
We moved our Hillsboro nodes to a different DC and subnet. The one provided by OVH has had incorrect ARIN/RIPE location information for NEARLY A FREAKING YEAR and was all over the place! New ones are with Wis Hosting, who has an unaffected subnet in Hillsboro, Oregon.
Hello, everyone! We've been a bit quiet about the WG Beta, Sorry! :( We've been super busy and working on it EVERY DAY.
The delay is mainly due to testing different ways to prevent anyone from seeing the routed and origin IP and we're running into troubles NOT crippling error-logging and efficiently routing connections. Again, without any of it being visible to anyone involved. We'll make sure to do better at keeping everyone informed of the status.
At this time, we do not have an ETA for new enrollments, YET.
The Wireguard beta is LIVE on select nodes! Please contact support via chat or open a ticket with your request. Please read our article here for a little more information on the Wireguard protocol and it's current 'not-intended-for-commercial-use' status.
Woohoo! All nodes are recursive DNS providers and your queries are now ultra secure! Each node also syncs their database with one another to provide fast, reliable and consistent lookups no matter which endpoint you are connected to! Average 91ms for a lookup as well. ⚡️